From Awkward to Effective: How to Deliver Difficult Feedback That Drives Change
Delivering feedback is one of the most critical skills in leadership, yet it’s often one of the most challenging. Giving Difficult Feedback is designed to help you confidently navigate these tough conversations, ensuring they lead to growth, not resistance. Whether you struggle with handling emotional reactions, avoiding common feedback mistakes, or making your message clear and actionable, this course gives you the tools you need.
What you’ll learn
- Master the Art of Giving Constructive Feedback – Learn a step-by-step approach to delivering clear, actionable feedback that drives real change..
- Navigate Emotional Reactions with Confidence – Stay calm and in control, even when conversations become tense or emotional..
- Turn Tough Talks into Productive Outcomes – Transform difficult feedback into growth opportunities for both you and your team..
- Avoid the 9 Common Feedback Mistakes – Ensure your feedback is effective by eliminating vague, judgmental, or overly negative communication..
- Deliver Feedback on Soft Skills with Clarity – Learn how to translate behavioral feedback into measurable, actionable steps..
- Handle High-Stakes Conversation Like a Pro – Get expert techniques for managing disciplinary discussions and knowing when to involve HR..
Course Content
- Why are Difficult Conversations so Difficult? –> 1 lecture • 7min.
- Giving Effective Feedback –> 1 lecture • 18min.
- Effective Feedback on People (aka “Soft”) Skills –> 1 lecture • 6min.
- Mistakes when Giving Difficult Feedback –> 1 lecture • 14min.
- Prepping for a Difficult Feedback Conversation –> 1 lecture • 25min.
- Responding in the Moment when Giving Difficult Feedback –> 1 lecture • 31min.
- Involving HR & Following Up Afterwards –> 1 lecture • 7min.
- Taking Care of YOU –> 1 lecture • 3min.
- Wrap Up –> 1 lecture • 2min.
Requirements
Delivering feedback is one of the most critical skills in leadership, yet it’s often one of the most challenging. Giving Difficult Feedback is designed to help you confidently navigate these tough conversations, ensuring they lead to growth, not resistance. Whether you struggle with handling emotional reactions, avoiding common feedback mistakes, or making your message clear and actionable, this course gives you the tools you need.
Difficult feedback conversations can feel uncomfortable, but they don’t have to be dreaded or avoided. When done effectively, feedback builds trust, strengthens teams, and drives real improvements. This course will show you how to transform these conversations from tense moments into opportunities for professional development. You’ll discover how to approach feedback with clarity and confidence—whether you’re addressing performance issues, providing constructive criticism on soft skills, or managing high-stakes discussions.
Through expert insights, practical exercises, and real-world scenarios, you’ll develop a framework that makes feedback feel natural rather than nerve-wracking. You’ll also gain strategies to help others hear, accept, and act on your feedback in a positive way. By the end of this course, you’ll be equipped with the mindset and skills to turn even the most difficult conversations into productive, results-driven discussions.
If you’re ready to master the art of delivering feedback with impact, let’s dive in!