Atlassian Cloud Fundamentals

Basics of Cloud | Pricing Tiers | App Basics | Atlassian Community

Are you looking to break into the world of Atlassian, but feel overwhelmed by all the tools, pricing tiers, and administrative jargon? Or maybe your company is moving to the Atlassian Cloud, and you need to get up to speed—fast?

What you’ll learn

  • How Atlassian structures its Cloud offerings.
  • The different tiers of Cloud products and what features they include.
  • The support options available to everyone who uses Atlassian products.
  • How to navigate the Atlassian Community.
  • What the main Atlassian Apps (Jira, Confluence, etc) are for and use cases.

Course Content

  • Introduction –> 3 lectures • 8min.
  • Atlassian Applications –> 9 lectures • 23min.
  • Licensing, Accounts & Access –> 7 lectures • 17min.
  • Community & Support –> 14 lectures • 31min.

Atlassian Cloud Fundamentals

Requirements

Are you looking to break into the world of Atlassian, but feel overwhelmed by all the tools, pricing tiers, and administrative jargon? Or maybe your company is moving to the Atlassian Cloud, and you need to get up to speed—fast?

Welcome to Atlassian Cloud Fundamentals!

This course is specifically designed for complete beginners. You don’t need to be a system administrator, a developer, or a tech wizard to take this course. Whether you’re an aspiring project manager, an IT professional, or just someone curious about how modern teams collaborate, this course will give you a rock-solid foundation in everything Atlassian Cloud has to offer.

By the end of this course, you’ll speak the Atlassian language fluently, understand which tools fit which business problems, and navigate accounts, pricing, and support like a pro.

What You Will Learn

  • The Atlassian Ecosystem at a Glance: Get a clear, bird’s-eye view of key apps like Jira Software, Confluence, Service Management, Trello, and Jira Service Management—focusing on core concepts and real-world use cases.
  • Pricing Tiers Demystified: Learn the differences between Free, Standard, Premium, and Enterprise plans so you always know what you (or your company) are paying for.
  • Account & Organization Management: Understand how Atlassian Accounts work, how access is granted, and the basics of site and user administration.
  • Navigating Atlassian Support: Learn where to go when things go wrong, how support levels differ by tier, and how to tap into Atlassian’s massive community and documentation.

Who This Course Is For:

  • Absolute Beginners: Zero prior experience with Atlassian products? Perfect! We start from square one.
  • New Atlassian Cloud Users: Team members whose companies are adopting Jira or Confluence and need a smooth onboarding experience.
  • Accidental Admins & Team Leads: Anyone tasked with managing or evaluating Atlassian Cloud products without formal training.
  • IT Professionals & Consultants: Folks looking to broaden their toolkit with foundational Atlassian Cloud knowledge.

Who This Course is NOT For:

  • Org Admins: Individuals who are Org Admins will likely know all of this content already, so this course will be of minimal use to them.
  • People looking to learn how the Admin Panel works: This course is intended for beginners and to provide an overview of how the Atlassian Cloud is structured. This course does not go into the Admin Panel, configuration options or settings.

Requirements

  • No prior Atlassian experience needed!
  • Just a computer with an internet connection and a desire to learn.

Ready to demystify the Atlassian Cloud and level up your career? Enroll today and let’s get started!

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