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Being Assertive: The Skill of Saying No at Work

Learn to say no with confidence, set boundaries at work, and communicate assertively.

Are you constantly saying “yes” to things you don’t want to do — just to avoid conflict, guilt, or awkward conversations?

What you’ll learn

Course Content

Requirements

Are you constantly saying “yes” to things you don’t want to do — just to avoid conflict, guilt, or awkward conversations?

Do you feel overwhelmed at work because you can’t say no, even when your plate is already full?

This course is for you.

 

“Say No With Confidence” is a practical, no-fluff course designed to help you build assertiveness and set healthy boundaries in the workplace — without damaging relationships or sounding rude. Whether you’re dealing with pushy colleagues, demanding managers, or client overload, this course gives you the tools to speak up with clarity and confidence.

 

You’ll learn:

How to recognize situations where saying no is the right move

The difference between assertiveness, aggression, and passiveness

Sentence structures, sample scripts, and role-play examples

How to say no via email, chat, or in meetings

How to handle emotional responses (guilt, fear, pressure)

Tips for remote communication and setting digital boundaries

 

This course includes real-life scenarios, downloadable scripts, quizzes, and a practical final task to apply your learning.

Who is this course for?

Professionals who struggle to say no at work

People-pleasers and overthinkers

Team members who want to avoid burnout

Anyone looking to speak up without sounding harsh

New professionals building confidence in communication

 

You don’t need to be a natural-born communicator — you just need a plan, practice, and a little support.

Let’s help you say no — clearly, respectfully, and without guilt.