Build Connections & Manage Hard Conversations with The BRIDGE Model
Having Hard Conversations: A Framework for Educators
What you’ll learn
- Navigate difficult discussions with skill and confidence.
- Use The BRIDGE Model to anticipate concerns and respond effectively.
- Reduce anxiety and regulate your emotions under pressure.
- Build trust and communicate with clarity and compassion.
Course Content
- Introduction –> 5 lectures • 7min.
- The BRIDGE Model –> 4 lectures • 9min.
- “B”- Be Present –> 3 lectures • 17min.
- “R”- Reflect on Yourself –> 3 lectures • 18min.
- “I”- Inquire & Listen –> 5 lectures • 23min.
- “D”- Define Priorities –> 7 lectures • 30min.
- “G”- Generate Solutions –> 3 lectures • 16min.
- “E”- Engage in Action –> 5 lectures • 22min.
- Capstone Project –> 1 lecture • 3min.
- Additional Content: Logistics, The “Surprise” Conversation, & PD Training –> 4 lectures • 17min.
- Final Thoughts –> 2 lectures • 2min.
Requirements
Having Hard Conversations: A Framework for Educators
Manage hard conversations with confidence and clarity! Designed for K-12 educators, this course teaches The BRIDGE Model for building connections through constructive dialogue. The BRIDGE Model is a practical technique for managing difficult conversations with professionalism and empathy—ultimately strengthening collaboration and trust within school communities.
Key Topics:
- Applying The BRIDGE Model for resolving conflicts constructively
- Managing sensitive discussions with parents, students, leaders, and colleagues
- Anticipating concerns and responding effectively
- Ensuring that all voices are heard and valued
- Regulating emotions under pressure to de-escalate and find common ground
- Building trust and fostering collaboration through clear, compassionate communication
- Strengthening relationships and school culture through strategic dialogue
Format & Resources:
- Concise, research-backed video lessons
- Reflection exercises to enhance learning
- Capstone activity to help you apply new skills
- FREE posters & digital resources!
By the end of this course, educators will have the skills to confidently navigate complex discussions—ensuring clarity, trust, and constructive solutions in any educational setting.
Professional Development & Continuing Education Credits:
This course may be eligible for continuing education or professional development credits. It is the learner’s responsibility to confirm eligibility with their district or school administrator before purchasing the course. Once the course has been completed, participants will automatically receive a Certificate of Completion from Udemy. If your district has questions about the course, contact the instructor for more information.