Develop Empathy and Enhance Relationships in Personal and Professional Settings
This course primarily teaches the art and science of Connecting Communication, a comprehensive approach to fostering empathy, understanding, and effective dialogue in both personal and professional interactions. It covers empathetic listening, conflict resolution, expressing needs and boundaries, and the principles of nonviolent communication inspired by the work of Marshall Rosenberg. The curriculum is designed to equip learners with the skills to build meaningful connections, enhance relationships, and navigate conversations with sensitivity and insight.
What you’ll learn
- Feedback Techniques: Deliver constructive feedback that fosters growth and positive change..
- Assertive Communication: Speak up confidently while maintaining respect for others’ viewpoints..
- Managing Difficult Conversations: Navigate challenging discussions with grace and effectiveness..
- Empathetic Leadership: Apply connecting communication principles to lead with empathy and inspiration..
- Nonverbal Communication: Interpret and use body language to enhance connection and understanding..
- Cultivate Empathy: Understand and share the feelings of others to build deeper connections..
- Resolve Conflicts: Apply empathetic listening and dialogue to navigate and resolve disputes..
- Active Listening Skills: Enhance your listening to truly hear and engage with others’ perspectives..
- Express Needs Clearly: Communicate personal needs and boundaries effectively for mutual respect..
- Building Trust: Establish and maintain trust in personal and professional relationships..
Course Content
- Introduction –> 3 lectures • 16min.
- The 4 Building Blocks of Connecting Communication –> 5 lectures • 48min.
- Communicating in a Connecting Manner –> 3 lectures • 31min.
- Upgrade Your Listening Skills –> 2 lectures • 13min.
- Connecting Communication In Real Life –> 1 lecture • 24min.
- Congratulations! –> 1 lecture • 3min.
Requirements
This course primarily teaches the art and science of Connecting Communication, a comprehensive approach to fostering empathy, understanding, and effective dialogue in both personal and professional interactions. It covers empathetic listening, conflict resolution, expressing needs and boundaries, and the principles of nonviolent communication inspired by the work of Marshall Rosenberg. The curriculum is designed to equip learners with the skills to build meaningful connections, enhance relationships, and navigate conversations with sensitivity and insight.
Target Student Level:
This course is designed for intermediate learners who have a basic understanding of communication principles but are looking to deepen their skills in creating meaningful, empathetic connections with others.
Skill Level:
Intermediate – The course is structured to build on existing communication skills, introducing more nuanced strategies and techniques for connecting communication.
Course Type:
This is a practical skill development course focused on applying the principles of connecting communication to improve interpersonal interactions. It combines theoretical foundations with practical exercises.
Learning Outcomes:
- Empathy Development: Students will learn how to cultivate empathy, enabling them to understand and connect with others’ feelings and perspectives deeply.
- Conflict Resolution: Learn strategies for navigating and resolving conflicts through empathetic understanding and constructive dialogue.
- Effective Listening: Master the art of active listening, a key component in establishing connections and fostering meaningful conversations.
- Expressing Needs: Gain skills in articulating personal needs and boundaries in a way that fosters understanding and respect.
- Building Stronger Relationships: Apply connecting communication techniques to strengthen relationships in both personal and professional contexts, leading to more harmonious and productive interactions.