Basic Principles for Security Personnel
Course Overview:
Are you prepared to navigate high-pressure situations with confidence, clarity, and control? The Assessment, Communication and Tactics (ACT)for Security Guards course is a comprehensive online training program designed for law enforcement, security professionals, and safety-conscious individuals seeking to enhance their ability to de-escalate conflicts, assess critical threats, and make tactical decisions that prioritize safety and effective outcomes. This course is taught by a current active-duty police sergeant with extensive field experience and a proven track record of teaching critical incident response.
What you’ll learn
- Situational Awareness.
- Critical Decision Making.
- Collecting Information and Assessment.
- Concentric Layers of Security.
- Safety Priorities.
Course Content
- Introduction –> 5 lectures • 1hr 20min.
- Scenario Based Training – Tabletop Exercises –> 2 lectures • 18min.
Requirements
Course Overview:
Are you prepared to navigate high-pressure situations with confidence, clarity, and control? The Assessment, Communication and Tactics (ACT)for Security Guards course is a comprehensive online training program designed for law enforcement, security professionals, and safety-conscious individuals seeking to enhance their ability to de-escalate conflicts, assess critical threats, and make tactical decisions that prioritize safety and effective outcomes. This course is taught by a current active-duty police sergeant with extensive field experience and a proven track record of teaching critical incident response.
What is ACT?
Assessment, Communicaitons and Tactics (ACT) is a nationally recognized approach designed to give public safety professionals the tools they need to resolve situations without the use of force whenever possible. Combining evidence-based communication strategies, practical assessment skills, and real-world tactical training, Situational Awareness empowers individuals to approach complex scenarios with confidence and competence. From verbal de-escalation to situational awareness and tactical positioning, the ACT framework is a game changer for handling unpredictable and rapidly evolving encounters.
In this course, you will gain valuable insights into how ACT is implemented in the field by seasoned professionals and how you can apply these techniques in your personal or professional life to prevent escalation, manage risk, and make informed decisions under pressure.
Course Features:
This online course provides a dynamic learning experience, blending engaging multimedia presentations, real-life scenarios, and actionable guidance. Key features include:
- Expert-Led Instruction
Learn from an active-duty police sergeant who brings real-world experience to the classroom. With years of service in one of the nation’s largest police departments and extensive training in de-escalation, tactics, and decision-making, your instructor offers a unique perspective that bridges theory and practice. - Foundations of ACT
Understand the core principles of ACT and why they are critical for improving safety outcomes in public safety and beyond. Topics include the evolution of de-escalation, community expectations, and the role of ACT in minimizing harm. - Communication Techniques
Explore verbal and non-verbal communication strategies that defuse tension and foster cooperation. Learn how active listening, empathy, and clear instructions can de-escalate even the most volatile situations. - Threat Assessment and Decision-Making
Develop the skills to assess threats in real-time using proven frameworks such as the “Critical Decision-Making Model.” Learn how to identify risks, prioritize safety, and apply sound judgment to dynamic situations. - Tactical Strategies
Discover how tactical positioning, cover, and movement can support de-escalation and enhance officer safety. This module covers the integration of communication and tactics for a holistic approach to incident resolution. - Scenario-Based Learning
Gain practical experience through interactive case studies and video-based scenarios that illustrate the application of Situational Awareness principles in a variety of situations, from mental health crises to hostile interactions. - Practical Tools and Resources
Access downloadable guides, templates, and checklists designed to reinforce your learning and support continued growth in Situational Awareness implementation.
What You’ll Learn:
By the end of this course, participants will be equipped to:
- Use effective communication to de-escalate confrontations and build trust.
- Conduct rapid and accurate threat assessments during critical incidents.
- Apply tactical strategies that prioritize safety and minimize the need for force.
- Navigate high-stakes decision-making with confidence and clarity.
- Implement ACT principles in real-world settings to improve outcomes for all parties involved.
Who Should Enroll:
This course is ideal for:
- Law enforcement officers looking to refine their skills in de-escalation and tactical decision-making.
- Security professionals seeking to enhance their ability to handle unpredictable situations.
- Public safety officials and first responders who want to strengthen their communication and assessment skills.
- Educators, social workers, and community leaders interested in practical conflict resolution strategies.
- Anyone committed to fostering safer environments through better communication and decision-making.
Course Format:
The Situational Awareness online course is designed with flexibility in mind, allowing participants to learn at their own pace. The program includes:
- Self-Paced Video Lessons: Access a library of high-quality video modules led by an expert instructor.
- Interactive Scenarios: Test your knowledge with real-world examples that challenge you to think critically and apply course concepts.
- Quizzes and Assessments: Reinforce your learning and track your progress with engaging assessments.
- Discussion Forums: Connect with peers and share insights in a collaborative online community.
Why Learn ACT?
The ability to integrate communication, assessment, and tactics is not just a professional skill—it’s a lifesaving competency. As societal expectations for non-violent conflict resolution continue to grow, Situational Awareness provides a framework that aligns with these demands while ensuring the safety of all parties involved.
Whether you are a seasoned professional or new to the field, this course offers practical tools and strategies to handle any situation with professionalism and precision. The insights gained from this training are applicable not only in public safety roles but also in everyday interactions where effective communication and decision-making are essential.
Testimonials:
“The ACT course gave me the tools I needed to approach difficult situations with confidence. The instructor’s experience and teaching style made complex concepts easy to understand.”
— Former Participant
“This course is a must for anyone in public safety. The scenarios were realistic and taught me how to stay calm and make better decisions under pressure.”
— Security Professional
Certification:
Participants who complete the course will receive a certificate of completion, validating their knowledge of Situational Awareness principles and their commitment to enhancing safety through effective communication, assessment, and tactics.
Enrollment Information:
Enroll today and take the first step toward mastering Assessment, Communications and Tactics in public safety. With the guidance of an experienced police sergeant and a wealth of practical resources, you’ll be prepared to face any challenge with confidence and competence.