Process management, BPMN, process analysis, optimization, process mapping, business process improvement
In today’s fast-paced business environment, organizations must continuously analyze, improve, and optimize their processes to remain competitive. Business Process Management (BPM) is the key to streamlining workflows, reducing inefficiencies, and improving overall business performance. This comprehensive course takes you from the fundamentals of BPM to advanced optimization techniques, providing you with the knowledge and skills needed to design, analyze, and enhance business processes effectively.
What you’ll learn
- Understand BPM Concepts Define BPM, differentiate it from process fixes, and explain its importance in improving organizational workflows..
- Model and Analyze Processes Create BPMN diagrams, apply SIPOC, and conduct qualitative and quantitative process analysis..
- Apply Governance and Maturity Models Establish BPM roles, assess maturity levels, and engage stakeholders for successful process improvements..
- Optimize and Improve Workflows Use the Devil’s Quadrangle, apply heuristics, and balance trade-offs to enhance efficiency and effectiveness..
- Identify and Avoid Common Pitfalls Recognize typical BPM challenges, such as misalignment and resistance, and apply strategies to overcome them..
- Process Mapping, BPMN 2.0, Process Improvement, SIPOC, Process Lifecycle, Business Process Modeling, Process Efficiency, Maturity Model, Process Analysis.
Course Content
- Introduction –> 7 lectures • 57min.
- Concepts in BPM –> 5 lectures • 41min.
- Process Identification –> 5 lectures • 59min.
- Process Discovery –> 15 lectures • 2hr 34min.
- Process Analysis –> 9 lectures • 2hr 4min.
- Process Redesign –> 5 lectures • 1hr 21min.
- Process Implementation –> 3 lectures • 57min.
- Process Monitoring –> 4 lectures • 38min.
- Course Summary and Exercises –> 5 lectures • 6min.
Requirements
In today’s fast-paced business environment, organizations must continuously analyze, improve, and optimize their processes to remain competitive. Business Process Management (BPM) is the key to streamlining workflows, reducing inefficiencies, and improving overall business performance. This comprehensive course takes you from the fundamentals of BPM to advanced optimization techniques, providing you with the knowledge and skills needed to design, analyze, and enhance business processes effectively.
What This Course Covers
This course is structured to provide a step-by-step learning experience, starting with the very basics and progressing to more advanced BPM concepts.
- Introduction to BPM – Understand what BPM is, its importance, and how it has evolved over time.
- Why BPM Matters – Learn how BPM improves organizational efficiency, agility, and customer satisfaction.
- Core BPM Concepts – Explore key terminology, governance structures, and roles within BPM.
- BPM Maturity Models – Assess an organization’s BPM capabilities and identify areas for improvement.
- Process Lifecycle Management – Gain deep insights into process identification, analysis, redesign, implementation, and monitoring.
- Process Modeling Techniques – Learn BPMN 2.0, EPC, UML, and CMMN to visually represent processes.
- Qualitative & Quantitative Process Analysis – Master techniques like SIPOC, SWOT, 5 Whys, and process mining.
- Process Optimization & Automation – Apply heuristics and tools to enhance workflows and eliminate inefficiencies.
- Common Pitfalls & Best Practices – Avoid common mistakes such as deadlocks, bottlenecks, and poorly defined roles.
Practical, Hands-On Learning
Throughout the course, you will engage in real-world scenarios and exercises, allowing you to apply BPM principles in practice:
– Model business processes using BPMN and other industry standards.
– Conduct qualitative and quantitative process analyses.
– Identify inefficiencies and propose data-driven improvements.
– Solve BPM challenges through case studies and hands-on exercises.
By the end of this course, you will be equipped with the skills and confidence to improve, optimize, and manage business processes effectively—a crucial competency for professionals in operations, management, IT, and process improvement roles. Start mastering BPM today and drive real business impact!